Angie's Blog > December 2008

About Angie

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Angie Hicks is the founder of Angie’s List – where consumers go to find the best local service in more than 400 service categories.

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Are you a member of the press who would like to talk to Angie? Or would you like Angie to speak to your organization? E-mail Cheryl Reed at cherylr@angieslist.com or call her at 317-396-9134.

Angie's profile is also on SpeakerSite.com, where she can be booked to speak at events.

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Posted: 12/30/2008 12:00:00 AM By Angie | 0 comments
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New Year's Eve is just a few hours away, and resolutions seem to be everywhere.

We recently polled some of our service providers to see what they're resolving to do for their businesses in the new year. We got a wide variety of responses–everything from vowing to advertise and market more to improving customer relations to training their employees to be responsive. All excellent resolutions, which should (I hope) lead to improved service for Angie's List members.

I'd like to hear from you, too. What would you like to see service providers resolve to do?

Happy New Year!

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Posted: 12/22/2008 12:00:00 AM By Angie | 0 comments
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If you're lucky enough to be spending the last few days before the holidays at home with the kids, you might notice a little itch of cabin fever creeping on.

Why not take some time to get crafty with the kids and green up your holiday wrapping at the same time? A while back, I asked how you avoided all the extra waste during the holidays. We ended up putting together some great eco-friendly holiday ideas. One suggestion was to use children's artwork as wrapping paper, which seems like a great way to add a unique and personal touch to whatever gifts you're sending.

If you have any great green holiday suggestions, feel free to leave them in the comments.

Posted: 12/18/2008 12:00:00 AM By Angie | 1 comments
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We've received quite a bit of feedback on our December story, "Uncovering the truth about granite countertops"

Check out the article and tell us what you think.

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Posted: 12/16/2008 12:00:00 AM By Angie | 0 comments
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As much as I love everything about the holidays, I personally don't have holiday plants in my home.

While they're nice to look at, plants can be dangerous–especially around small children. Poison tends to have a reputation as something 'yucky' with a skull and crossbones or one of the green poison stickers affixed to it, not a pretty plant, flower or berry. Two popular holiday plants, poinsettias and holly berries, are among the most frequent poisonous plant exposures reported to the American Association of Poison Control Centers.  

Poinsettias aren't poisonous, exactly, but they are dangerous.

Did you know that poinsettia sap can cause temporary blindness if it gets in your eyes? Ingesting poinsettias can cause some gastrointestinal discomfort, as can holly berries, which are mildly toxic. If you plan on having these in your home, please keep a sharp eye on any children that might be around.

For more, check out the tips here.

Posted: 12/10/2008 12:00:00 AM By Angie | 1 comments
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It wasn't long ago that I had my own plumbing issue to deal with. Now that winter's here, make sure you take the right steps to avoid your own. Take it from me–they can be a real headache!

During the winter, plumbers are often kept busy by the many people who didn’t protect their plumbing from the elements. Check out our tips to prevent frozen pipes.


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Posted: 12/4/2008 12:00:00 AM By Angie | 0 comments
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A while back I asked for your stories about your homes for our Homestead History Contest.

I wanted to give you some quick links to the winning stories, just in case you haven't seen. A podcast can be found here, and the magazine articles are over here.  We got quite a few outstanding entries–picking a winner wasn't easy!

...

I'd also like to say hello to anyone who was directed to my blog from the Mental Floss article, 'The People behind the Famous URLs: 4 Full Names worth Knowing.' I was completely surprised (and pleased!) to be included on their list.

Posted: 12/2/2008 12:00:00 AM By Angie | 1 comments
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Getting your home ready for the holidays can be hectic. Getting your home ready for the holidays and out-of-town holiday house guests? Yikes.

While I won't be hosting any out-of-towners this year, we've got a round-up of holiday hints for those of you that are:

Childproof your home for the holidays
Holiday tipping hints
Holiday decorating safety tips
Holiday travel tips
Online shopping tips
Holiday party planning and hiring tips
 

Posted: 12/1/2008 12:00:00 AM By Angie | 0 comments
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My column from the December issue of the magazine.

The town I live in seems to be a magnet for thunderstorms and just recently, we had a rash of lightning-related house fires.

As a parent and homeowner, that’s some scary stuff. But I’ve learned lately that several of these fires would likely have been prevented had the owners just known about a potential hazard running through their homes.

About 20 years ago, Corrugated Stainless Steel Tubing was introduced for residential and commercial use in the United States as an alternative natural gas line to the traditional black iron threaded pipes.

CSST offers a flexible alternative that saves the home builder time and labor costs because it’s much easier to install. But all that convenience and savings came with big problems: instructions varied by manufacturer and there were no real nationwide safety standards for the product. In fact, in a recent nationwide survey of 500 highly rated home inspectors, plumbers and electricians on Angie’s List, one in four said not enough has been done to properly train them on the product. When lightning-related fires began popping up more than usual, especially in communities with newer homes, investigators took notice. They traced some of these fires back to the thinner CSST lines, which it turns out, lightning can pierce, thus igniting the gas inside and starting a fire.

Homeowners responded to this alarming news, filing a class-action lawsuit against CSST manufacturers, which they settled in 2007. Industry standards have since tightened. Now, all manufacturers require bonding and grounding of the lines, which reduces the risk of the line being penetrated by lightning. Still, thousands of homeowners are living in homes where CSST lines have not been bonded and grounded.

According to a recent nationwide poll of Angie’s List members, 44 percent do not know what type of gas line is in their home.

I wasn’t aware of what CSST lines even looked like until I did a little homework myself and learned that this thin, bendable tubing is usually covered with a yellow plastic casing and often originates in the attic or crawlspaces of newer homes.

My local fire department estimates that one third of our town’s lightning-related fires have occurred as the result of damaged CSST lines.

So, how can you determine if you have a CSST line and if it is properly connected and grounded? Obviously, when you’re dealing with natural gas, safety is first, so this isn’t a do-it-yourself kind of job. Contact a licensed home inspector or electrician. If it has been bonded and grounded, then you can rest a bit easier.

If it hasn’t, find a service provider who has been properly trained to work with CSST. Seventeen percent of the contractors we surveyed who work with it said they have never received any certification. Before hiring, find out how much the contractor knows, and if you’re not convinced that he or she is trained for the job, find someone who is.

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Posted: 12/1/2008 12:00:00 AM By Angie | 0 comments
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The holiday shopping season is here!

We made it through Black Friday, and now 'Cyber Monday' sales have hit, so good luck to anyone looking to conquer their shopping with a few clicks instead of a full-scale mall excursion.

Just remember: Watch what sites you're visiting and be wary of too-good-to-be-true offers. There are some unscrupulous characters out there that are ready and waiting to take advantage of shoppers.

Check out the rest of my tips here.

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