Angie's Blog > March 2008

About Angie

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Angie Hicks is the founder of Angie’s List – where consumers go to find the best local service in more than 400 service categories.

Contact

Are you a member of the press who would like to talk to Angie? Or would you like Angie to speak to your organization? E-mail Cheryl Reed at cherylr@angieslist.com or call her at 317-396-9134.

Angie's profile is also on SpeakerSite.com, where she can be booked to speak at events.

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Angie's List in blogs

Screenwerk: Angie's List ratings given high marks by auditor
Atomic Indy: Renovating a mid-century modern home.
Factoidz: Angie's List: A better alternative than Craig's List
Lip-Sticking: Angie's List does heavy lifting

Posted: 3/26/2008 12:00:00 AM By Angie | 0 comments
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Just starting to feel the frenzy from my press trip to LA last week. It's funny, I can talk about finding great plumbers and painters in my sleep, and while the importance of our traditional home categories will never diminish, it's pretty exciting to add healthcare to my repertoire.

Who hasn't benefited from a friend or family member's medical referral? I know I have, especially since we had kids, and I'm excited for our members to have an even bigger network to get those important referrals. Check out the great piece KCBS aired on our new categories last night.

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Posted: 3/24/2008 12:00:00 AM By Angie | 0 comments
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Phew - it's been a busy morning on campus! For 15 months, Angie's List has been working to expand its ratings to include health care, and I'm excited to announce that the first 50 categories are live! In fact, I just came from a press conference where we made the official announcement.Now I'm anxious to see our members response. When we polled them a few months back, 76 percent said they want this added service. Now they can share their real-life experiences with local doctors, detailing their bedside manner and the level of customer care they provide. In addition to doctors, Angie's List members can also rate hospitals, nursing home facilities, pharmacies and insurance companies.

Click here to learn more, and let me know what you think!

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Posted: 3/19/2008 12:00:00 AM By Angie | 0 comments
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Headed back to California this morning for stops in LA and San Francisco. I'm especially excited to get to LA and visit with a couple we've been working with on a complete remodel of their Northridge townhouse. In the last three weeks, contractors have completely gutted the house and we're debuting their brand new kitchen, powder room, living room, dining room and outdoor kitchen live on KTLA Thursday morning! Let me know what you think if you get a chance to tune in.

If you're not in the area, here re some helpful tips:

How to find the best contractors

Planning a home improvement project

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Posted: 3/18/2008 12:00:00 AM By Angie | 0 comments
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Gas prices are also forcing service companies to change course and some have to increase prices to make do.

My advice to companies is be upfront about passing along the costs; most customers will understand if they're alerted to it because we're paying more, too.

Get our tips for negotiating fuel surcharges

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Posted: 3/4/2008 12:00:00 AM By Angie | 0 comments
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Sharper Image has announced bankruptcy and reports say that any outstanding gift cards won’t be honored. We talk about gift card pitfalls every December, and while the cards are great, you really have to watch out for things like dormancy fees that sap the value if you don’t use them quickly.

One of the guys in our PR department has $100 worth of Sharper Image gift cards from Christmas and put in a quick call to one of the local stores to find out his options. According to the clerk, Sharper Image can’t accept the cards until the bankruptcy hearing on March 19th. At that point, a judge will decide whether the cards are valid. So, even though you can’t use them now, don’t throw the cards out because they may be good in a few weeks.

In the meantime, check out my tips on how to complain effectively.